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Remote Infrastructure Management Services

For over a decade, eSolution's core competency has revolved around Software Development Services. We have now introduced Infrastructure Management Services, which revolve around 24x7 monitoring service to our intensive monthly maintenance program to our Live Help Desk. Our service oriented approach drives us to do more than what our Contracts, Service Level Agreements and Guarantees say we will. Our success is measured by the success, growth and happiness of our clients, so we have a keen interest in your satisfaction. Throughout the Design, development, integration, deployment and management of your infrastructure, we are dedicated to providing complete IT solutions for your business.

eSolution's Infrastructure Management Services division consists of 4 integral services that together create a process driven and effectively managed network infrastructure.

Each of these service offerings can work individually, or in a combination, to provide a significant and valuable contribution in the overall health of your infrastructure. Whether it is high availability, after hours support or a completely managed solution, the goals of our IMS division is to fulfill the need of your organization today, and have the capabilities for what you may need tomorrow.

Our 4 Integral Services

Live Help Desk

eSolution's Live Help Desk is available 24x7x365 to serve the technical needs of your end users.

24X7 Network Monitoring

High network availability and stability are fundamental components for most businesses. eSolution's Network Operations Center (NOC) provides 24x7x365 monitoring and ?rst level response services to our clients.

Remote & Onsite Support

In addition to proactively monitoring and maintaining your systems, eSolution's engineers can provide remote and onsite support for your end users. Whether acting as a complete outsourced IT department or supplementing your internal IT staff, eSolution can fully manage your servers, desktops and network devices.

Preventative Maintenance Services

For most organizations, the greatest challenge of maintaining a network is remaining consistent with the overall maintenance of the infrastructure, thereby increasing the longevity of your hardware.

Cloud Computing

eSolutions offers Cloud Computing services at our SAS 70 Type II compliant Data Centers in Commack, Long Island and Phoenix, Arizona. For clients who are looking to reduce infrastructure costs and streamline network management, eSolution offers fully managed Data Center Hosting, Co-location, DR/BC Planning, Storage Solutions and Online Backup. Whether taking your entire network into the cloud or mirroring your production environment to our Data Center for Disaster Recovery, eSolution can help you experience the cost savings, convenience and agility of virtualization.

With cloud computing, you can free yourself from the costs and complexities of planning, purchasing, and maintaining hardware. Our fully managed on-demand cloud servers let you pay for what you need with no long-term commitments and offer predictable operational costs rather than unnecessary capital expenditures. Pay-as-you-go, pay-as-you-grow. And enjoy the peace of mind of knowing your mission critical information is stored onsite in a secure, reliable Data Center with 24x7 support.

Some of our services include:

  • Data Center Hosting/Co-location
  • Disaster Recovery/Business Continuity
  • Storage Solutions
  • Online Backup

IT Enterprise Solutions

eSolution's Enterprise Solutions Group consults on higher-level engineering projects, from preparation to implementation to post­project support. With the industry's top quality engineers and a mass of certi?cations, eSolution's Enterprise Solutions team understands the intricacies of managing a project while not interrupting day - to ­ day operations.

We understand the impact of a major infrastructure or network change on your business. Having done these projects countless times, our engineers understand the intricacies and nuances involved in incorporating new technology or upgrading old systems. Our senior engineers will help you assess your systems, architect a design, develop a plan and implement a solution.

As your trusted partner, eSolutions will ensure your project is completed quickly and smoothly, while staying within your budget and meeting your objectives. We take a 360 degree look at your needs, zeroing in on risk areas while keeping the big picture in mind. From start to Finish, eSolution's Enterprise Solutions Group will be your resource for the key IT initiatives that your business relies on such as:

  • Virtualization and Server Consolidation
  • Exchange Implementation & Migration
  • Exchange Troubleshooting
  • Network Design and Reorganization
  • Server Build and Upgrade
  • SAN Installation
  • SharePoint Implementation & Customization
  • Network Assessment/Audit
  • Security Assessment/Audit
  • Corporate Relocation

 

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