Managed IT Services

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At E-Solutions, we blend the innovative spirit of startups with the expertise of seasoned software developers to provide exceptional software product engineering services. As a leader in innovation and precision, we excel at transforming ambitious concepts into fully developed software products that set new industry standards. Our team navigates the complexities of product development, delivering customized solutions that meet the unique needs of ISVs, startups, and established enterprises.

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Our Mission at E-Solutions

We are committed to harnessing cutting-edge technologies—Cloud, IoT, AI, and ML—to ensure every project exceeds market expectations. Our agile approach to software product engineering allows us to adapt quickly, making us the preferred partner for businesses in a rapidly changing landscape.

Comprehensive Development

Our team focuses on end-to-end development, modernization, and management, blending creativity, strategic insight, and technical expertise. Through our unique ‘Agile, Comprehensive, and Time-Tested’ (ACT) framework, we optimize every stage of the product engineering process, balancing innovation with practical execution.

Shaping the Future

E-Solutions is dedicated to transforming visionary ideas into robust, scalable, and market-ready software products. Our mission is to push the boundaries of technology while delivering exceptional value and service to both startups and established enterprises.

Managed IT Services Offered by E-Solutions

IT Infrastructure Assessment

  • Comprehensive analysis of IT infrastructure focusing on scalability, operational efficiency, and security.
  • Development of an optimization roadmap with tactical solutions for identified challenges.
  • Strategies for cost optimization of IT infrastructure.

    • IT Infrastructure Administration

  • User administration and regular software configuration updates.
  • Management of servers, networks, cloud services, and on-premises data centers.
  • Virtual desktop administration and vulnerability assessments.
  • Regular compliance reviews (e.g., HIPAA, GDPR, PCI DSS, FDA) and reporting.

    • 24/7 IT Infrastructure Monitoring

  • Configuration of monitoring tools (such as Prometheus or Nagios) for infrastructure and alerting.
  • Detailed reporting on the availability, uptime, and response times of all infrastructure nodes.
  • Proactive troubleshooting to ensure optimal infrastructure performance.
  • Operation of a Managed Network Operations Center (NOC).

    • Managed DevOps

  • Deployment of CI/CD pipelines and implementation of containerization strategies (using Kubernetes or Apache Mesos).
  • Test automation and design of automated monitoring solutions.

    • IT Help Desk Services

  • L1 Help Desk: Resolution of basic user issues.
  • L2 Help Desk: Handling complex technical problems and basic infrastructure requests.
  • L3 Help Desk: Addressing application issues at the code level and advanced infrastructure challenges.

    • Managed Security

  • Conducting security audits and vulnerability assessments.
  • Performing penetration testing and compliance program planning/assessment.

    • Cloud Management

  • Management of AWS, Azure, and multi-cloud infrastructures.
  • Deployment of cloud infrastructures and migration of applications and data to the cloud.
  • Continuous monitoring and optimization of cloud resources.

    • Managed Application Services

  • Monitoring applications with a focus on critical metrics such as availability and response time.
  • Troubleshooting and modernization of applications (including re-engineering and redesign).
  • Continuous delivery of new features and design enhancements.

    • Innovative talent powering a
    brighter future.

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